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  • How long will it take to get my order?
    Once your order has shipped, it will take approximately 3-5 business days to be delivered within the USA.
  • How much does shipping cost?
    Our shipping prices are based on the weight of the package as well as its destination. To get an a quote on shipping, add the items you wish to order to your cart and use the estimate shipping function in the shopping cart before you checkout.
  • How do I track my order?
    You will receive an email with a tracking number once your order has shipped. Please note, it may take up to 24 hours for the tracking number to update in the USPS system. If you did not receive a shipping confirmation, please email use at service@fright-rags.com
  • What service is used to ship orders?
    We accept all major credit cards as well as PayPal.
  • When will my order ship?
    In stock orders are currently shipping ship within 3-4 business days, however this could vary during times of heavier order volumes. Pre-orders will ship when items are available; please check the product page for an estimated shipping date for any items currently on pre-order. IMPORTANT: Any orders containing in-stock AND pre-order items will ship when the order is complete. If you would like your in-stock orders to ship sooner, please place a separate order.
  • When am I charged for my order?
    All orders, including pre-orders, are charged at the time they are placed.
  • Can I cancel my order?
    Yes, if your order has not been shipped, you can cancel it by emailing us at service@fright-rags.com
  • What payment methods do you accept?
    We accept all major credit cards as well as PayPal.
  • Can I add/delete an item from my order?
    Unfortunately we are unable to add/delete items from an order once it is placed. Please place a separate order for an additional item or contact us at service@fright-rags.com and we can cancel your order so you can place a new one.
  • How do I return my order?
    Please use the complete the return form included on the reverse side of your packing list and send it back with your item(s) to be returned. We recommend you use a method that is trackable as we are not responsible for items lost in the mail. If you do not have your packing slip, please download a return form HERE .
  • Can I return my order?
    Yes, you may return items in your order within 30 days of receiving them. They must be unwashed, unworn, and in the original packaging to be considered for a refund*. Worn or defective may not be eligible for refund or exchange. Please note: socks and facemarks are non-returnable. * Refunds apply to items only; shipping charges will not be refunded.
  • What do I do if my item(s) is defective?
    If you have received a defective item, please send us an email with photos to service@fright-rags.com and we will take care of you.
  • How long will it take to get my order?
    Once your order has shipped, it will take approximately 3-5 business days to be delivered within the USA.
  • How much does shipping cost?
    Our shipping prices are based on the weight of the package as well as its destination. To get an a quote on shipping, add the items you wish to order to your cart and use the estimate shipping function in the shopping cart before you checkout.
  • How do I track my order?
    You will receive an email with a tracking number once your order has shipped. Please note, it may take up to 24 hours for the tracking number to update in the USPS system. If you did not receive a shipping confirmation, please email use at service@fright-rags.com
  • What service is used to ship orders?
    We accept all major credit cards as well as PayPal.
  • When will my order ship?
    In stock orders are currently shipping ship within 3-4 business days, however this could vary during times of heavier order volumes. Pre-orders will ship when items are available; please check the product page for an estimated shipping date for any items currently on pre-order. IMPORTANT: Any orders containing in-stock AND pre-order items will ship when the order is complete. If you would like your in-stock orders to ship sooner, please place a separate order.
  • When am I charged for my order?
    All orders, including pre-orders, are charged at the time they are placed.
  • Can I cancel my order?
    Yes, if your order has not been shipped, you can cancel it by emailing us at service@fright-rags.com
  • What payment methods do you accept?
    We accept all major credit cards as well as PayPal.
  • Can I add/delete an item from my order?
    Unfortunately we are unable to add/delete items from an order once it is placed. Please place a separate order for an additional item or contact us at service@fright-rags.com and we can cancel your order so you can place a new one.
  • How do I return my order?
    Please use the complete the return form included on the reverse side of your packing list and send it back with your item(s) to be returned. We recommend you use a method that is trackable as we are not responsible for items lost in the mail. If you do not have your packing slip, please download a return form HERE .
  • Can I return my order?
    Yes, you may return items in your order within 30 days of receiving them. They must be unwashed, unworn, and in the original packaging to be considered for a refund*. Worn or defective may not be eligible for refund or exchange. Please note: socks and facemarks are non-returnable. * Refunds apply to items only; shipping charges will not be refunded.
  • What do I do if my item(s) is defective?
    If you have received a defective item, please send us an email with photos to service@fright-rags.com and we will take care of you.
  • How long will it take to get my order?
    Once your order has shipped, it will take approximately 3-5 business days to be delivered within the USA.
  • How much does shipping cost?
    Our shipping prices are based on the weight of the package as well as its destination. To get an a quote on shipping, add the items you wish to order to your cart and use the estimate shipping function in the shopping cart before you checkout.
  • How do I track my order?
    You will receive an email with a tracking number once your order has shipped. Please note, it may take up to 24 hours for the tracking number to update in the USPS system. If you did not receive a shipping confirmation, please email use at service@fright-rags.com
  • What service is used to ship orders?
    We accept all major credit cards as well as PayPal.
  • When will my order ship?
    In stock orders are currently shipping ship within 3-4 business days, however this could vary during times of heavier order volumes. Pre-orders will ship when items are available; please check the product page for an estimated shipping date for any items currently on pre-order. IMPORTANT: Any orders containing in-stock AND pre-order items will ship when the order is complete. If you would like your in-stock orders to ship sooner, please place a separate order.
  • When am I charged for my order?
    All orders, including pre-orders, are charged at the time they are placed.
  • Can I cancel my order?
    Yes, if your order has not been shipped, you can cancel it by emailing us at service@fright-rags.com
  • What payment methods do you accept?
    We accept all major credit cards as well as PayPal.
  • Can I add/delete an item from my order?
    Unfortunately we are unable to add/delete items from an order once it is placed. Please place a separate order for an additional item or contact us at service@fright-rags.com and we can cancel your order so you can place a new one.
  • How do I return my order?
    Please use the complete the return form included on the reverse side of your packing list and send it back with your item(s) to be returned. We recommend you use a method that is trackable as we are not responsible for items lost in the mail. If you do not have your packing slip, please download a return form HERE .
  • Can I return my order?
    Yes, you may return items in your order within 30 days of receiving them. They must be unwashed, unworn, and in the original packaging to be considered for a refund*. Worn or defective may not be eligible for refund or exchange. Please note: socks and facemarks are non-returnable. * Refunds apply to items only; shipping charges will not be refunded.
  • What do I do if my item(s) is defective?
    If you have received a defective item, please send us an email with photos to service@fright-rags.com and we will take care of you.
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